New Life Family Health, a (DBA) of American Integrated Care, Inc., is a nonprofit community-based multicultural health center in Grand Rapids, Michigan. Our goal is to advance access to affordable and quality care to underserved Americans and immigrants.
TEN QUALITIES THAT DISTINGUISH OUR SERVICES
1. Cultural Competence
We are a multiculture clinic. Our providers and staff are multicultural and well versed in cultural diversity. This enhances our understanding and respect for the diverse cultural backgrounds of our patients. This helps in building trust and understanding the needs of our patients.
2. Holistic Care
We provide holistic care, addressing not just mental health needs, but also physical, social, and environmental factors.
3. Patient-Centered Approach
We provide a patient-centered approach, emphasizing the importance of patient preferences, values, and needs in the treatment process.
4. Strong Therapeutic Relationships
Our patients are not cases to be managed, to the contrary, we show genuine interest in our patient’s lives, goals and dreams. We build caring relationships with our patients, that foster effective communication, collaboration and shared- decision making the therapeutic process.
5. Integrated Care
We collaborate with other healthcare providers, including primary care physicians, social workers, and community health workers. This integration of services can lead to more coordinated and comprehensive care for patients.
6. Prevention and Education
We emphasize prevention and education. This helps patients understand their conditions and the importance of treatment adherence. This proactive approach can prevent the escalation of mental health issues and promote long-term wellness.
7. Flexibility and Accessibility
We have flexibility in our delivery of care. We offer various settings and formats, as in-person, telehealth, or community-based care. This flexibility makes our services more accessible to a diverse population.
8. Focus on Family and Community Dynamics
Understanding the role of family and community in mental health is critical to a person’s health. We therefore engage with patients’ support systems to enhance care outcomes.
9. Evidence – Based Practice
Our providers are university -trained and board-certified. They are trained to utilize evidence-based practices in patient care, ensuring that patients receive the most effective and up-to-date treatments available.
10. Spirituality and Mental Health
We acknowledge, encourage and promote the role of spirituality the healing process. Spirituality helps address issues such as poor self-esteem, low confidence, lack of control and social alienation. It gives people meaning and the purple of existence. It reinforces inner peace and provides patients with a connection to a force greater than themselves. We, therefore, collaborate with places with worship and other social institutions in the community.